Terms of Service

1. Acceptance of Terms

By accessing or using Pick.UP ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Pick.UP provides an AI-powered phone answering service for businesses. The Service includes:

• AI phone answering and call handling
• Call recording and transcription
• Call summary delivery via email
• Business profile management

3. Account Registration

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

4. Payment and Billing

The Service operates on a subscription basis. You agree to:

• Pay all fees associated with your chosen plan
• Provide valid payment information
• Accept automatic renewal unless cancelled
• Understand that fees are non-refundable except as required by law

5. Acceptable Use

You agree not to:

• Use the Service for illegal purposes
• Harass, abuse, or harm others through the Service
• Interfere with the Service's operation
• Attempt to gain unauthorized access to the Service

6. Limitation of Liability

Pick.UP is provided "as is" without warranties. We are not liable for missed calls, service interruptions, or AI response errors. You assume full responsibility for your use of the Service.

7. Termination

We may terminate or suspend your account immediately for any violation of these terms. You may cancel your subscription at any time through your account settings.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

9. Contact

For questions about these terms, contact support@pickuphone.com.